|
Good
Reasons to Use a Travel Agent
|
Travel
agents still sell 51 percent of all airline tickets,
87 percent of all cruises, 81 percent of all tours
and packages, 45 percent of all car rentals and about
47 percent of all hotels, it demonstrates that agents
have the power, and the power is customer loyalty.
The
travel agent of today, and the future, is an agent
of the consumer.
The
slogan, "Without A Travel Agent, You're On
Your Own," is true today more than ever.
Agents act on their client's behalf, but if you've
booked through the Internet, who are you going to
call when you discover your "room with a view"
has a view of the dumpster?
There
are a host of compelling reasons to use a travel agent:
Travel agents are out to find the consumer the best
rate available. Convenient one-stop shopping. Agents
are there to save you money as well as time.
Customer
advocacy: If you have a problem with a particular
part of your travel experience, the agent is there
to act on your behalf to see that restitution is made.
ASTA, for example, is the only travel association
aggressively fighting to improve the travel experience,
and air transportation in particular, for all consumers,
not just those with access to the Internet.
Expert
guidance: Travel agents, unlike instructions on
a Web page, are experts in understanding and deciphering
the myriad of travel information and codes out there.
It's what they've been trained to do and they do it
every day.
Personalized
service: Instead of an impersonal voice thousand
of miles away, travel agents are you neighbors. They
know what you want and what you value in your travel
experience.
Professional
advice: Travel agents are there to make sure you
get where you want to go, when you want to go and
for the lowest price.
Time:
Instead of checking a long list of travel Web pages,
which only provide rates and fares for the companies
that have contracted with them, why not go straight
to the source? A travel agent has all the information
at their fingertips, saving you a few hours in front
of a computer screen.
Unbiased
information: Agents work for their clients, not
for a travel supplier. It makes sense that a happy
customer will be a repeat customer. Our
Clients Span
The Globe
If
you are on Planet Earth then you are in our neighborhood
